What we collect
Your name, phone number, email address and the cargo details you provide in the request form or share with a manager. The site also collects anonymised technical data: device type, browser, referral source and the pages you viewed.
Home/Privacy policy
Privacy policy
This document describes what data we receive from site visitors, why we need it and how we handle it. Have the text reviewed by a lawyer for your jurisdiction before publishing.
Why we need it
To quote delivery, contact you about your request, arrange the shipment and prepare documents. Anonymised statistics help us understand which sections are useful and improve them.
Who we share it with
Only those without whom the shipment cannot happen: carriers, warehouse and courier partners, and state authorities where the law requires it. We do not sell or pass data to third parties for advertising.
Cookies
Cookies keep the site working, remember your settings and gather anonymised traffic statistics. You can disable them in your browser — some site features may then behave incorrectly.
Storage and protection
Data is kept for as long as needed to fulfil transport obligations and legal requirements. Access is limited to staff involved in handling your request.
Your rights
You can ask what data we hold, request corrections or ask us to delete it. Write to info@silkskydelivery.com and we'll respond within a reasonable time.